Bank Branches For Smart ID or Passport Applications

To use E-Home Affairs for smart ID or passport application, you must register a profile on the Home Affairs E-Home website, provide supporting documentation, and make a payment via your bank.

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Once this is done, you can make a booking to visit your chosen branch and capture biometrics, such as a photo, your fingerprints, and your signature. You can do this at Absa, FNB, Discovery Bank, Investec Bank,  Nedbank, and Standard Bank branches.

When your smart ID or passport is ready, you will be notified to collect it at the branch.

The table below shows the 25 bank branches that offer smart ID and passport services, with their listed addresses and contact numbers.

E-Home Affairs bank branches
Bank Address Contact number
Absa
Absa Centurion Lifestyle Centre C/o Lenchen and Old Johannesburg Road
Centurion Lifestyle Centre
Centurion
012 681 0240
Absa Greenacres – Port Elizabeth Shop 94 Greenacres Shopping Centre
1 Ring Rd
Greenacres
Port Elizabeth
041 396 5748
Absa Key West Krugersdorp Shop 80
Key West Shopping Centre
C/o Paardekraal Drive and Viljoen Street
Krugersdorp
011 273 9500
Absa Sandton City C/o Rivonia road and 5th Street
Sandton
011 505 4554
Absa Towers JHB 160 Main Street
Johannesburg CBD
011 350 4000
FNB
FNB Burgersfort Shop 55 Twin City Complex
Dirk Winterbach Street
Burgersfort
072 457 8619
FNB Centurion Lifestyle Centre Cnr Lenchen and Old Johannesburg Rd
Centurion Lifestyle Centre
Centurion
012 653 2661
FNB Menlyn Shop 4 Upper level
Cnr Simon Vermooten & Lynnwood Rd Equestria
Pretoria
012 368 9200
FNB Merchant Place 4 Merchant Place
C/o Rivonia and Freedman Dr
Sandton
011 639 4204
FNB Portside 5 Buitengracht St
Portside Building
Cape Town
087 345 3900
Discovery Bank
Discovery Bank Head Office 1 Discovery Place
C/o Rivonia Road and Katherine Street
Sandton
0860 998 877
Investec Bank
Investec Bank Sandown 100 Grayston Dr
Sandown
Sandton
011 286 7000
Nedbank
Nedbank Arcadia cnr Steve Biko & Madiba St
Arcadia
Pretoria
012 301 0600
Nedbank Constantia Kloof 18 Constantia Boulevard
Constantia Kloof
Roodepoort
 011 639 4207
Nedbank Nelspruit Crossing Shopping Centre Shop 65
The Crossing Shopping Centre
C/o Samora Machel and Madiba Drive
Nelspruit
010 235 3281
Nedbank Sandown C/o Rivonia Rd and Maude Street
Shop L05
Block I Lower Ground
Sandown
Sandton
011 639 4210
Nedbank St George’s Mall Shop 3 Atterbury House
St Georges Mall
Long Market St
Cape Town
021 416 5000
Standard Bank
Standard Bank Centurion C/o Hendrik Verwoerd and South Street
Centurion
012 674 1414
Standard Bank Killarney Mall 60 Rivera Rd
Killarney Mall
Houghton
Johannesburg
011 351 7814
Standard Bank Kingsmead Standard Bank Centre
1 Kingsmead Way
Stamford Hill
Durban
031 374 1933
Standard Bank Jubilee Mall Shop no. 47 Jubilee Mall
corner Jubliee and Harry Gwala Road
Temba
Hammanskraal
012 727 9021
Standard Bank Simmonds Street 5 Simmonds Street
Johannesburg CBD
011 639 4205/1624
Standard Bank Canal Walk Shop 599
Upper level
Canal Walk Shopping Centre
Century City
Milnerton
Cape Town
021 529 8216
Standard Bank Promenade Mall Road Shop 73-75 Promenade Mall Beacon Valley
Corner AZ Berman Road and Morgenster Street
Mitchells Plein
Cape Town
021 401 3396
Standard Bank Newton Park 1 Pickering St
Newton Park
Port Elizabeth
041 391 2134