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Bonitas Pre-authorisation is required for all hospital admissions, including emergencies. A member should always ensure that authorisation is obtained and you can request assistance from the hospital in doing so.

Bonitas Hospital Pre-Authorisations and Admissions

Telephone: 0860002108

Fax: 0860002145

Email: hospital@bonitas.co.za

Bonitas Claims Queries

Call: 0860002108

Email: queryclaims@bonitas.co.za

Bonitas WhatsApp Number is 0600702491 is another self-service channel members can use to access their medical aid information.