Capitec Bank Loan Department Contact Details. If you need to get in contact with the loan department at Capitec Bank for any query, payment break, rescheduling your loan, getting your loan balance, payment relief, payment arrangements, get hold of them through the following means.
- SMS your 13-digit ID number to 30679 and follow the prompts
- Email CentralisedCollections@capitecbank.co.za with your loan account number in the subject line
- Call 0860 66 77 18
- Visit your nearest branch
Note: Please allow up to 48 hours for a response to your SMS or email