FNB eWallet Eswatini – Send and Receive Money

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FNB eWallet Eswatini – Send and Receive Money within Eswatini Swaziland to anyone with a valid Swaziland cellphone number without the need for a bank account.

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Send an eWallet using Cellphone Banking:

  • Dial *130*392#
  • Select ‘Send money’
  • Select the account from which you want to send money from
  • Key in the cellphone number to which you want to you want to send money to
  • Enter the amount you want to send
  • Confirm that all is correct (make sure you entered the correct cellphone number)

Send an eWallet using Online Banking:

1. Click on the send money tab.
2. If it is not already selected, click on the eWallet sub-tab.
3. Select the once-off payment view.
4. Enter the recipient’s cellphone number.
5. Enter the amount that you would like to send to the recipient.
6. If you would like to send an instant ATM PIN to the recipient, click in the ‘Send ATM PIN to recipient’
7. Use the account switcher to select the account that you would like to use to pay the recipient.
8. Click on send.

Send an eWallet using the FNB App

1. Launch the Banking App.
2. Select login.
3. Enter online banking password.
4. Select send money.
5. Select send money to eWallet.
6. Select the from account.
7. Enter the amount you wish to send.
8. Enter the cellphone number you want to send money to.
9. Optional: send ATM PIN to recipient cell number.
10. Select send.
11. Confirm the transaction.

How to receive money on eWallet

  • Dial *130*392# to access the eWallet
  • Set a secure 5-digit PIN for the eWallet
  • Select ‘Withdraw cash’ and then ‘Get ATM PIN’
  • You’ll receive an SMS with an ATM PIN
  • Go to an FNB ATM
  • At the ATM press the green button (Enter/ Proceed) and then ‘Wallet Services’
  • Key in your cellphone number and ATM PIN
  • Choose the amount of money to withdraw. Make sure that either your transaction has ended or that you select ‘Cancel’ before leaving the ATM

How to reverse an ewallet transaction using mobile banking in Eswatini

  1. Dial *130*392#
  2. Select ‘Send money’
  3. Select option 3 “eWallet reversal” by typing 3 into the reply bar, and
  4. Choose the transaction you want to reverse from the list that appears on your screen.

You can get your money back by reversing the e-wallet transaction. This money will be deposited into the FNB account that you used to complete the transaction.