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Standard Bank customers can now load a stop payment instruction on a debit order via the Standard Bank banking app. You can stop a debit order for six months from the date on your request. Customers will be charged a R30 fee for this service.
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How To Cancel Standard Bank Debit Orders Using the banking app
- Start by signing into the Banking App
- Tap ‘Manage’ on the bottom edge of the screen
- Select ‘Debit orders’ from the list of options
- Select ‘Stop a debit order’
- Choose which of your accounts this debit order relates to
- The app will now show you some important information that you need to understand
- Once you have read it, tap ‘Next’ on the top right-hand corner of the screen
- Choose the debit order which you wish to cancel
- Confirm that the details are correct before tapping ‘Stop’
- Tap ‘Reason for stopping this debit order’ and select a reason
- If you are satisfied with your choices, tap ‘Confirm’ on the top right-hand corner of the screen
- Accept the Terms and Conditions
- You can now see a green banner across the bottom of the screen, letting you know that your request has been submitted
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