How To Cancel Standard Bank Debit Orders

Standard Bank customers can now load a stop payment instruction on a debit order via the Standard Bank banking app. You can stop a debit order for six months from the date on your request. Customers will be charged a R30 fee for this service.

How To Cancel Standard Bank Debit Orders Using the banking app

1. Start by signing into the Banking App
2. Tap ‘Manage’ on the bottom edge of the screen
3. Select ‘Debit orders’ from the list of options
4. Select ‘Stop a debit order’
5. Choose which of your accounts this debit order relates to
6. The app will now show you some important information that you need to understand
7. Once you have read it, tap ‘Next’ on the top right-hand corner of the screen
8. Choose the debit order which you wish to cancel
9. Confirm that the details are correct before tapping ‘Stop’
10. Tap ‘Reason for stopping this debit order’ and select a reason
11. If you are satisfied with your choices, tap ‘Confirm’ on the top right-hand corner of the screen
12. Accept the Terms and Conditions
13. You can now see a green banner across the bottom of the screen, letting you know that your request has been submitted