How to change delivery address on a Superbalist order

Once an order has been placed on Superbalist, you are unable to make changes, this means that you are not able to change delivery address or change your order, for example you cannot change shoe size from 3 to 4.

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If you are facing a challenge with the delivery address you supplied at the time of ordering, Contact Superbaliston support@superbalist.com CALL 0873627300 (include your order number) and a Client Concierge will do their best to assist.

Similarly, Once placed, orders cannot be cancelled. If you no longer want to receive the order, you can log a return online on receiving your parcel. The item will then be collected from you free of charge, and a refund (or exchange, if requested) actioned once the items are returned to our warehouse.