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RCS, a renowned provider of financial products such as credit cards, loans, and insurance, offers its customers a straightforward method to check their RCS card balance. In this guide, individuals will find step-by-step instructions on how to access their card balance using their mobile phone, RCS Self Service portal, or the RCS Card App.
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Using a Mobile Phone
- Dialing Sequence: To check your RCS card balance on your mobile phone,*120*727* followed by your 19-digit card number and then the #, for example: *120*727*1234567891234567891#) For instance, if your card number is 1234567891234567891, the sequence should be 120727*1234567891234567891#.
- Initiating the Call: After inputting the necessary sequence, press the call button to initiate the process. It’s important to note that using this service incurs a cost of 20 cents. You can save this number to your phone’s contacts for future reference.
RCS Self Service Portal
RCS offers a user-friendly Self Service portal, granting users instant access to their account information. Additionally, users can also achieve the same tasks through the RCS Card App, available for download at selected app stores.
RCS Card Self Service Features:
- Checking the Available Balance: Users can view their current card balance to maintain control over their finances.
- Accessing Statements: Access statements from the past six months, enabling users to review their transaction history.
- Opting for E-Statements: For those who prefer electronic statements, the portal allows users to opt for e-statements, contributing to a more eco-friendly approach.
- Updating Email Address: Users can easily change their contact information by updating their email address within the Self Service portal.
- Making Payments: The portal provides a convenient way to make payments on the user’s account, offering a hassle-free approach to managing financial responsibilities.
Chat with Ricci, the RCS Chatbot
For a modern and interactive experience, users can chat with Ricci, the RCS Chatbot. Access to Ricci is available through Facebook Messenger or directly on the RCS website. Ricci is designed to provide instant answers and assistance with any RCS Card-related queries.
With these accessible options, users can effortlessly keep track of their RCS card balance, manage their financial obligations, and enjoy peace of mind regarding their financial well-being.