Truworths Account Application , Statement, Payments and more



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Truworths, a prominent name in the world of fashion, has made it easier than ever to stay at the forefront of the latest trends and designs. By offering a Truworths account, they provide a gateway to a world of internationally inspired fashion. This account empowers you to embrace your fashion-forward self, and the best part is, you have the freedom to choose a payment plan that suits your lifestyle. Whether you are an established fashionista or someone looking to spruce up their wardrobe, a Truworths account opens up a myriad of stylish opportunities.

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Applying for a Truworths Account

Applying for a Truworths account is a straightforward process, designed to make your shopping experience seamless. You can apply in one of the following ways:



1. Truworths Account Online Application

The digital age has brought convenience to our fingertips, and Truworths has embraced this trend wholeheartedly. You can apply for a Truworths account online by visiting the dedicated application portal here. This method is quick and convenient, allowing you to start your fashion journey from the comfort of your own home.

2. Truworths Account Application via SMS

If you prefer a mobile application, you can easily apply via SMS. Simply send an SMS with your initials, surname, and ID number to 31379. Please note that standard SMS rates apply. With this method, you can get the application process rolling with a simple text message.

What You Need to Apply

To ensure a hassle-free application process, make sure you have the following documents and information ready:

  • ID Document: To verify your identity, you’ll need a valid South African ID.
  • Latest Payslips: This will serve as proof of your income and financial capability.
  • Telephone Numbers and Next of Kin Contacts: Providing these ensures that Truworths can easily reach out to you.
  • Bank Statement: A bank statement is requested to assess your financial situation, contributing to a smooth application process.

Benefits of a Truworths Account

Applying for a Truworths account isn’t just about fashion; it’s about unlocking a world of benefits:

  • R1000 Fashion Vouchers: When your Truworths account is opened, you’ll receive R1000 in fashion vouchers to kickstart your shopping experience.
  • TRUROYALTY Membership: Becoming a TRUROYALTY member is automatic with your Truworths account. As a member, you gain access to a range of exclusive benefits at no extra cost.
  • Flexible Payment Plans: Truworths offers two payment plans – a 6-month interest-free option or a 12-month interest-bearing plan. The choice is yours, tailored to your preferences and budget.

The benefits of a Truworths account extend beyond just clothing. They give you the freedom to explore and experiment with a wide range of fashion-forward styles, from leisurewear to formalwear, glamour wear, maternity wear, lingerie, jewelry, shoes, and accessories. Truworths caters to the modern individual’s fashion needs, ensuring that you are always in style for any occasion.

Stores That Accept a Truworths Card

With your Truworths card, you can explore a variety of stores, each offering its unique style and fashion options:

  • Truworths: The flagship brand offers a wide range of fashion-forward clothing and accessories. From everyday wear to special occasion outfits, you’ll find it all.
  • Truworths Man: For the modern man, this store offers stylish attire that suits a variety of occasions. Whether you need smart business attire or casual wear, they have you covered.
  • LTD: LTD is all about trendsetting fashion with a modern edge. Find unique pieces and stay ahead of the fashion curve.
  • Uzzi: This brand specializes in contemporary fashion with a touch of luxury. Perfect for those who appreciate high-quality clothing.
  • Naartjie: A favorite for kids’ fashion, Naartjie provides a range of adorable clothing options. Ensure your little ones are dressed in style.
  • Earthchild: Earthchild focuses on children’s fashion with an eco-friendly approach. Their clothing is not only stylish but also sustainable.
  • Earthaddict: For women who love nature-inspired clothing, Earthaddict has a unique collection. Their pieces are comfortable and fashionable.
  • Office London: If you’re looking for trendy footwear and accessories, Office London has you covered. Find the perfect pair of shoes or complete your look with fashionable accessories.

Note: The Truworths card may not be accepted at all the stores mentioned in the FAQs below.

FAQs (Frequently Asked Questions)

1. Can I use my Truworths card at Sportscene, Shoprite, Foschini, or Mr Price?

No, you cannot use your Truworths card at Sportscene, Shoprite, Foschini, or Mr Price. Your Truworths card is accepted at Truworths, Truworths Man, LTD, Uzzi, DH, Naartjie, Earthchild, Earthaddict, and Office London stores.

2. How can I check my Truworths account balance?

To check your Truworths account balance, you can either visit the Truworths Self Service Portal or use the SMS Balance Check option. To use SMS Balance Check, send a text to 31580 with your ID or account number.

3. Can I use my Truworths card for online shopping?

Yes, you can use your Truworths account for online shopping. By linking your Truworths account to your online shopping profile, you can shop using your card and access your statements online.

4. What should I do if my Truworths account falls into arrears?

If your Truworths account falls into arrears, you can reach out to the customer service team at 087 285 9401 for guidance and support on how to address the situation.

5. How long are Truworths gift cards valid?

Truworths gift cards are valid for three years from the date of purchase. Make sure to use them within this timeframe.

6. Where can I use my Truworths gift card?

Truworths gift cards can only be used in Truworths, Truworths Man, LTD, Uzzi, DH, Naartjie, Earthchild, Earthaddict, and Office London stores.

7. Can I purchase online with my Truworths account?

Absolutely! Truworths offers the convenience of online shopping. When you shop online, your items will be delivered to you within 5-7 working days from the receipt of your payment.

In conclusion, a Truworths account offers not only a wide array of fashionable clothing options but also the flexibility to manage your payments comfortably. The freedom to choose between different payment plans, along with the convenience of online shopping, makes it an ideal choice for those who wish to stay stylish while managing their budget effectively. The additional perks, including TRUROYALTY membership, exclusive benefits, and access to various stores, make it even more rewarding. So, why wait? Apply for a Truworths account today and embark on a fashion journey like never before!

If you have further questions or require assistance, Truworths’ customer service team is readily available to help you navigate your account and enjoy a delightful shopping experience. You can contact them at:

Truworths Head Office Contact Details