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Edgars Accounts are now managed by RCS, which is part of the BNP Paribas Group. Edgars and Jet Store cardholders who would like to to close their accounts can follow this relatively simple process. Customers with value-added services such as Edgars and Jet clubs, insurance products, airtime subscriptions are advised to cancel these separately as RCS does not control these services. They are completely separate, but these value-added services are reflected in the overall billing of your account.
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Procedure to close Edgars account
- Phone Edgars RCS Call Centre phoning the call centre on 0860 111 826 and use the self-service function
- You can only close your account when the balance is zero.
- If you have a balance on your account, request a proper settlement quote by phoning the call centre on 0860 111 826 and use the self-service function. You can also do this in store at customer services.
- Pay the outstanding amount on the settlement quote via EFT or in store within five days of receiving the quote.
- Send your closure request to edgarsclosure@rcsgroup.co.za or visit customer services at any Edgars store that can assist you with the closure process.
Edgars account settlement contact number
0860 111 826
Edgars head office contact number
For any Edgars related queries contact 031 010 0005