With a PEP account, you’re not just gaining access to an affordable clothing store; you’re unlocking a world of convenience and variety through PEP Credit. Your PEP account card isn’t limited to PEP stores alone. It can be used at a diverse array of affiliated family stores. This feature not only expands your shopping horizons but also makes your purchases even more accessible. PEP Account is provided by Tenacity Financial Services.

Where can I Use a PEP Account Card?

Other than at PEP Stores you can use your PEP Account card at the following stores:

Shopping at these affiliated family stores with your PEP account card not only provides you with flexible payment options but also opens the door to potential discounts and promotions. Keep an eye out for special offers to maximize your savings while enjoying a convenient and budget-friendly shopping experience with your PEP account card.

PEP Account Online Application

Opening a PEP account is quick and easy. You can apply either online or in-store. Here’s how to do it:

Online Application

  1. Visit the PEP website and click on the “Apply for an Account” button.
  2. Fill out the PEP Account online application form, providing your personal information, income details, and contact information.
  3. Ensure you have your barcoded ID and proof of income (latest 3 months) ready.

In-Store Application

  1. Visit any PEP store and ask a salesperson to assist you with the account application.
  2. Fill out a paper application form with the same information required for an online application.
  3. Make sure to bring your barcoded ID and proof of income (latest 3 months).

Please note that the acceptance of your application is dependent on your affordability assessment.

How To Check PEP Account Application Status

To check your PEP account balance or instalment, simply dial the USSD code *120*3012# and follow the prompts.

Proof of Income Requirements

Before applying for a PEP account, make sure you meet the following requirements:

PEP Account Contact Details

If you have any questions or need assistance with your PEP account application, feel free to get in touch with PEP Customer Care:

PEP Account Balance Check

You can also manage your PEP account through various self-service channels:

PEP Stores Lay Bye Account

With PEP Lay-By, you can visit your nearest PEP store, bring your ID, and make a recommended 15% deposit (any amount is acceptable). You have four months to pay the lay-by in full; otherwise, the product returns to stock, and you receive a refund. You can cancel your lay-by at any point within the four-month period and receive a full refund without any admin fees. It’s not possible to move your lay-by to a different store, pay instalments at a different store, or have multiple lay-bys unless you pay the required instalments. Even if you’ve lost your lay-by slip, you can use your ID for payments and to initiate a new lay-by. Lay-bys are available to individuals under 18, as long as they possess a valid ID or legal form of identification.

PEP Stores Head Office Contact Details

For more information or inquiries, you can reach out to PEP Stores’ Head Office. Additionally, you can consider opening a Dunns Account Online or find PEP Stores’ locations in Pretoria.

If you’re a regular PEP shopper, opening a PEP account is definitely worth considering. It not only provides a convenient way to finance your purchases but also allows you to earn rewards while you shop. Please keep in mind that PEP may request additional documentation to support your application, such as proof of income or residence.

Open a PEP Money Account Online

If you’re interested in a PEPmoney Card, which is a bank account supported by ABSA Bank, you’re in for some great features:

With a PEP Money account, you can also:

Opening a PEP Money account is a fantastic way to manage your finances, especially if you want to enjoy the benefits of easy, cost-effective banking.

PEP Stores Head Office Contact Details
Apply for a Dunns Account Online
PEP Stores Locations in Pretoria
Pep store number for PAXI

PEP Account Payment Options

Managing your PEP account payments is convenient with various options:

  1. In-Store Payments: Visit any PEP store to pay with cash or card.: You have the flexibility to make payments for your PEP account at any of the affiliated stores, including Ackermans, Shoe City, Refinery, Tekkie Town, Dunns, and PEP Store. This user-friendly option simplifies managing your PEP account, allowing you to settle your balance easily and conveniently at your preferred location among these trusted retailers.
  2. EFT (Electronic Funds Transfer): Transfer funds from your bank account using provided details.
    Banking Details:
    Standard Bank
    Account Name: Tenacity Financial Services
    Account number: 070336342
    Branch number: 051001
    Reference number: Your 16 digit store card number
  3. Online Payment: Log in to your PEP account on their website to make payments.
  4. Mobile App Payments: Check if PEP offers a mobile app for managing and paying your account.
  5. Direct Debit: Set up automatic payments with your bank for hassle-free monthly deductions. Please send your request to customerservice@tenacityinc.co.za and they forward you the relevant information to complete electronically.
  6. Third-Party Payment Platforms: Explore options on the PEP website or in-store.
  7. Pay at Partner Retailers: Some partners may accept PEP account payments.

Stay aware of due dates and balances to keep your PEP account in good standing. For any questions or assistance, contact PEP’s customer service.

Frequently Asked Questions

1. Can I open a PEP Account with a SASSA Card?

  • Yes, you can. If you receive a monthly grant of at least R1200, you may qualify for a PEP Account, making it accessible to a broader range of individuals.

2. Can I withdraw money from my PEP money card at an ATM?

  • Absolutely, you can withdraw cash from your PEPmoney card at ABSA ATMs or Shoprite/Checkers stores. An additional tip: If you’re sending money from one PEPmoney card to another PEPmoney card customer, you’ll only be charged 99 cents, making it the most cost-effective way to send money to family and friends.

3. Can I link my PEP Money Account to an external bank account for payments?

  • PEP Accounts typically don’t support external bank account links for payments. Payments are managed through PEP’s internal payment methods, offering a variety of convenient options for customers.

4. Are there any fees associated with withdrawing cash using my PEPmoney card at ABSA ATMs or Shoprite/Checkers stores?

  • Generally, there are no additional fees for withdrawing cash from your PEPmoney card at ABSA ATMs or Shoprite/Checkers stores. However, it’s advisable to stay updated with the most recent terms and conditions to be sure.

5. How can I check the balance on my PEPmoney card?

  • To check the balance on your PEPmoney card, you have a few options: inquire at an ABSA ATM or Shoprite/Checkers store, use the PEPmoney mobile app if available, or simply contact PEP’s customer service for balance inquiries.

6. Can I withdraw ABSA Money at PEP?

  • Withdraw your Absa Money Transfer any day, at any PEP 7 days a week.