How to open a PEP Clothing Account

Shop now and pay later on credit with a PEP account. Open a PEP account today in-store or online! It’s easy to apply and very safe to use, so you can get even MORE of PEP everyday lowest prices.

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Bring your barcoded ID and proof of income (latest 3 months), an acceptance of application is dependent on your affordability assessment or apply online here to apply for your PEP account.

Proof of income requirements:

In order to process your application, we require your proof of income. Please submit your proof of income by any one of these channels below:
Hand in your proof of income in-store, or Email it to pepdocs@tenacityinc.co.za

Employment Type: Proof of Income Needed

  • Permanent: Latest 3 months’ Payslips or latest 3 months’ Bank Statements
  • On Contract: Latest 3 months’ Payslips or latest 3 months’ Bank Statements
  • Self Employed: Latest 3 months’ Bank Statements
  • Domestic: Latest 3 months’ Payslips, latest 3 months’ Bank Statements or Employment Confirmation Form
  • Pensioner: Latest 3 months’ Bank Statements or other form of proof

For any application or PEP account related queries, you can call PEP Customer Care on 0860 737 000 or email pep@tenacityinc.co.za

You can manage your PEP account via one of  many self-service channels:

  1. USSD:
    Check your balance and installment due, apply for a credit limit increase, and more by dialing *120*3012# (network rates apply).
  2. Voice prompts (IVR):
    Dial 0860 737 000, select the PEP account Card option and follow the voice prompts. Have your card and ID number ready.