How to Submit a Claim at Bankmed Medical Scheme

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If you use a Bankmed network provider, you do not have to send  a claim. You only need to submit a claim if you have paid the Healthcare Professional and you need to claim the money back from the Medical Scheme. Healthcare Professionals, hospitals and pharmacies in our networks usually send us your claims directly.

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•  You must submit your claim within four months from the date of service. After this, the claim expires, and you will not be reimbursed.
• Make sure your membership number and the Healthcare Professional’s details, including their practice number, are clear on the claim.
• Submit a detailed claim and not just a receipt. We need the details of the treatment or medication for which you are claiming.

Download the Bankmed App

•  Log in
• Go to Claims and click on Submit a claim
•  Upload and click on Upload now
• Select the file you want to upload and then click on Send claim
• Once the claim has been successfully uploaded, you should receive a reference number
• Scan your claim and e-mail it to claims [AT] bankmed.co.za

Bankmed Claims Contact Details

Bankmed Claims Email Address

claims@bankmed.co.za

Bankmed Claims Phone Number

0800 Bankmed (0800 226 5633)