How to withdraw cash from a Mukuru Card

You can withdraw cash from a Mukuru Card by Requesting Cashback from Participating Stores, by withdrawing cash at Shoprite or Checkers or any MasterCard enabled ATM.

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  1.  Request CashBack at till points using your Card at any participating stores from Shoprite, Checkers, Pick n Pay, Boxer, Usave, Spar, Game, Makro, Cambridge Foods, Builders Warehouse.A CashBack is the cheapest way to withdraw cash.
  2. Withdraw cash at Shoprite, Checkers or Usave
  •  Dial *130*567# or WhatsApp +2786 001 8555 from your registered phone
  • Select “Mukuru Money Card”
  • Enter your 4 digit Wallet PIN
  • Select “Withdraw Cash”
  • Enter an amount to withdraw and confirm itAn SMS with a withdrawal reference number called a “wiCode” will be sent to you
  • Take your wiCode to any till point within 7 days to withdraw the cash

    3. Withdraw cash at any Mastercard-enabled ATM using your 5 digit Card PIN