ACCOUNTS (General enquiries & account enquiries) |
Telephone: |
0860 103 089 |
Telephone:
(overseas callers only) |
021 401 4701 |
Fax: |
0860 103 090 |
E-mail: |
accounts@capetown.gov.za |
ALCOHOL & DRUG 24/7 HELPLINE |
Telephone: |
0800 HELP 4 U
0800 435 748 |
COUNCILLORS |
Website: |
www.capetown.gov.za/council |
CABLE THEFT |
Telephone: |
0800 222 771 |
Fax: |
021 400 5910 |
CITY MANAGEMENT (City Manager and Executive Directors) |
Website: |
www.capetown.gov.za/en/management |
DISASTER RISK MANAGEMENT CENTRE (Enquiries: All hours) |
Telephone (All hours): |
021 597 5000 |
Fax: |
021 597 5010 |
E-mail: |
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ELECTRICITY SERVICES (General, prepaid, loadshedding and faults) |
Postal address: |
PO Box 82, Cape Town, 8000 |
Telephone: |
0800 220 440 |
Fax: |
0860 220 441/0800 220 441 |
Telephone (Accounts): |
0860 103 089 |
ESKOM: |
0860 037 566 |
E-mail: |
frcentre@capetown.gov.za |
Website: |
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EMERGENCY (When life or property is endangered by fire, accidents and natural disasters etc) |
Telephone: |
107 |
Telephone from mobile: |
021 480 7700 |
Telephone from mobile: |
112 (toll free) |
EVENTS APPLICATIONS AND PERMITS |
Telephone: |
021 483 9013/021 483 9272 |
Fax: |
021 957 0046 |
E-mail: |
events.permit@capetown.gov.za |
FILM SHOOTS & PERMITS |
Telephone: |
021 483 9060 |
Fax: |
021 483 9061 |
E-mail: |
film.permit@capetown.gov.za |
FRAUD HOTLINE |
Telephone: |
0800 323 130 |
INVESTMENT & TRADE PROMOTION
(WESGRO – Western Cape Investment & Trade Promotion Agency) |
Telephone: |
021 487 8600 |
E-mail: |
info@wesgro.org |
LAND INVASION (Squatter control) |
Telephone: |
0800 225 669 |
THE MAYOR’S OFFICE |
Postal address: |
Private Bag X9181, Cape Town, 8001 |
Telephone: |
021 400 1300 |
Fax: |
021 400 1313 |
E-mail: |
mayor.mayor@capetown.gov.za |
MOTOR VEHICLE REGISTRATIONS |
Telephone: |
0860 103 089 |
Fax: |
021 400 2276/5915 |
E-mail: |
accounts@capetown.gov.za |
OMBUDSMAN |
Telephone: |
021 400 5486/7 |
Fax: |
021 400 5952 |
E-mail: |
ombudsdirect@capetown.gov.za |
PUBLIC TRANSPORT |
Telephone (Information): |
0800 656 463 |
Telephone (Dial-a-ride – for disabled people): |
0800 600 895 |
ROADS AND STORMWATER
(Potholes, flooded roads and chemical or other spills) |
Telephone: |
0860 103 054 |
Postal address: |
PO Box X1694, Cape Town, 8000 |
E-mail: |
watertoc@capetown.gov.za |
SOLID WASTE (Illegal dumping, wheelie bins, cleansing, extra cleaning) |
Postal address: |
PO Box 298, Cape Town, 8000 |
Telephone: |
0860 103 089 |
Fax: |
0860 103 090/021 400 4302 |
E-mail: |
wastewise@capetown.gov.za |
TENDERS |
Telephone: |
021 400 2405/2505 |
Fax: |
021 419 7659 |
E-mail: |
tenders@capetown.gov.za |
TRAFFIC FINES |
Telephone: |
0860 103 089 |
Fax: |
021 406 8734 |
Website: |
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TRAFFIC & METRO POLICE |
Telephone: |
0860 765 423 |
TRAFFIC SIGNAL FAULTS (All hours) |
Telephone: |
0860 00 19 48 |
WATER & SANITATION (Emergencies such as leaks, burst pipes, sewer defects/blockages and complaints e.g. low water pressure and water wastage) |
Telephone: |
0860 103 054 |
Telephone (Account & consumption) queries: |
0860 103 089 |
Fax: |
021 957 4726 |
E-mail: |
watertoc@capetown.gov.za |
Website: |
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