How to cancel Clientele Debit Order



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To cancel a DebiCheck debit order, you have several options for contacting Clientele, the debiting company:

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  1. Phone Contact: You can reach out to Clientele’s customer service by calling them at 011 320 3000. This direct phone line connects you to their support team, who can guide you through the process of canceling the DebiCheck debit order. They will likely ask you for specific details related to your account and the debit order in question.
  2. Stop at a Branch: If you prefer an in-person approach, you can visit your nearest Clientele branch. The staff at the branch can assist you in stopping the DebiCheck debit order. This option may be suitable if you have specific documents or questions that you’d like to discuss face-to-face or you can contact Clientèle Head Office.
  3. WhatsApp: Clientele also offers support through WhatsApp at 067 342 7248. You can send them a message via this platform and inquire about the cancellation process for the DebiCheck debit order. Make sure to provide all the necessary information in your WhatsApp message so that they can assist you effectively.
  4. Email: You can send an email to services@clientele.co.za to initiate the cancellation process. When emailing, be sure to include all relevant details, such as your account information, the debit order details, and your contact information. This written form of communication allows you to keep a record of your request.

When reaching out to Clientele to cancel a DebiCheck debit order, it’s a good practice to have the following information on hand:



  • Your account details with Clientele.
  • The specific DebiCheck debit order you wish to cancel, including any reference numbers.
  • Your contact information, such as phone number and email, in case they need to follow up with you.

Always be prepared to verify your identity and provide any necessary documentation to ensure a smooth cancellation process. It’s essential to follow the specific instructions provided by Clientele to ensure that your DebiCheck debit order is canceled effectively and in a timely manner.