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All cancellation requests must be made in writing and emailed to servicing.deviceinsurance@vodacom.co.za or by phoning on 082 1952. If You cancel Your Policy at any time premiums paid will not be refunded to You as You would have had the benefit of cover.
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You have 30 (thirty) days from inception of this Policy during which you are entitled to cancel this insurance Policy, by sending written cancellation notice or by phoning Us at 082 1952. If You decide to cancel Your Policy within the 30 (thirty) day Cooling-off period, We will refund any premiums You have made. This will not apply if the insurer has already been notified of a claim.
If Your SIM Card is barred, soft locked or disconnected by Vodacom, the cover provided by Your Policy will be suspended u
Your Policy will automatically terminate if You received cover for a specified period as part of a Vodacom Deal and You have reached the end of this period.ntil such time as Vodacom reinstates Your service. We have the right to cancel Your Policy subject to 30 (thirty) days’ notice, either in writing or telephonically.
Vodacom Insurance Contact Details
Scheme Administrator
Finrite Administrators (Pty) Ltd
Tel: 082 1952
Fax: 011 546 9000
Email: claims.deviceinsurance@vodacom.co.za