How to check loan balance at Old Mutual

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If you’re an Old Mutual loan holder, it’s crucial to keep a close eye on your loan balance. Old Mutual provides several convenient methods to ensure you stay up to date with your loan status. Here’s a comprehensive guide on how to check your Old Mutual loan balance, along with valuable insights into various aspects of your loan.

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Online Services

Accessing your loan balance through Old Mutual’s Secure Services online platform is a breeze. Just log in to your account, and you’ll find all the information you need.

Banking App

Old Mutual’s banking app offers a user-friendly interface to check your loan balance. Download the app, log in, and navigate to the loan section for an instant balance update.

USSD Codes

For a quick check using your mobile phone, dial either 120OMSA# or 1206672# to access your loan balance through USSD codes.

For more details about your Old Mutual Balance, you can use the Old Mutual South Africa Whatsapp Number. 

Visit a Branch

If you prefer a more personal touch, visit your nearest Old Mutual branch. Their friendly staff will assist you in checking your loan balance. Don’t forget to bring identification and any relevant loan documents.

Contact Customer Support

The most direct method to check your Old Mutual loan balance is to get in touch with their customer service. Simply call their customer support hotline at 0860 445 445. Make sure to have your loan account number and identification information ready for verification.

Additional Loan Services

Old Mutual goes beyond offering balance-checking services and extends a helping hand to those in need of personal loans or debt consolidation. Explore these services as follows:

Text for Assistance

SMS your name + MPL to 37121, and a financial consultant will promptly get in touch to guide you through the process of applying for a personal loan or debt consolidation.

Addressing Common Questions

Are you looking for information on loan settlement or loans for individuals with a less-than-perfect credit history? Old Mutual can assist with these aspects. Find out about Old Mutual Rewards 

Online Account Access

To maximize your experience with Old Mutual’s online services, consider creating an online account and learn how to log in. This will provide easy access to your loan information, making loan management a hassle-free experience.


Old Mutual ensures that you have multiple avenues to keep track of your loan balance and offers comprehensive support for those seeking financial assistance. Whether you prefer the convenience of online services, mobile apps, USSD codes, in-branch assistance, or direct communication with their customer support team, Old Mutual tailors its services to your needs, making the management of your loan straightforward and accessible. For the best in loan services, turn to Old Mutual – your financial partner you can trust.