How to check your Capfin Loan balance online

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Get your Capfin Loan Balance or Statement Online on the Capfin Portal. Once your Capfin Loan has been issued and you have a Capfin Account, you might need to confirm the loan balance occasionally. Keeping track of your Capfin loan balance and understanding your settlement options empowers you to manage your finances efficiently and stay in control of your financial well-being.To do this, you need to:

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  1. Visit the Capfin Portal: The first step to check your Capfin loan balance is to visit the official Capfin website at
  2. Log In to Your Account: Once you’re on the website, locate the “Login” button situated at the top right-hand corner of the screen. Click on it to proceed.
  3. Enter Your SA ID Number: You will be prompted to enter your South African ID number.
  4. Receive an OTP Code: After entering your ID number, you will receive a One-Time Pin (OTP) code on the cellphone number you provided during your Capfin account registration.
  5. Enter the OTP Code: Type in the OTP code to verify your identity, and you will gain access to your Capfin account where you can view your loan balance.
  6. You should now be able to view your current and past Capfin  loan statements. You can either view them online or download them for your records.

How to get a Capfin Settlement Quote

If you’re looking to settle your Capfin loan, here’s how to get a settlement quote:

  • Contact Capfin Call Centre: Reach out to the Capfin call center at 087 354 0000. They will provide you with a settlement quote that remains valid for seven working days.
  • Use Capfin USSD Code: Alternatively, you can dial *134*6454# on your mobile phone to request a settlement quote.

Once you have your settlement quote, you can proceed with the payment process. Capfin offers several convenient options for loan repayment, including Electronic Funds Transfer (EFT), Direct Deposit, or in-store payment at any PEP Store.

Applying for a Capfin Loan

If you’re not yet a Capfin customer and want to apply for a loan, you have two options. You can visit the nearest PEP or Ackermans store for an in-person application, or you can complete the application process online via cellphone.

It’s important to note that Capfin SA (Pty) Ltd is a registered credit provider (NCRCP11812), and any loan application is subject to affordability assessments and Capfin’s credit policy.

How to contact Capfin

Your Capfin online account provides a convenient way to check your loan balance and manage your financial affairs. However, we understand that questions or concerns may arise along the way. Whether you need assistance, have inquiries, or require support, Capfin is here to help. Here’s how you can reach Capfin for prompt and reliable assistanceContact Information for Capfin

  • Phone: 087 354 0000
  • WhatsApp: 066 000 0683
  • USSD: 1346454#
  • Email:
  • Fax: 086 688 0000

Capfin is readily available to provide the support and information clients require to optimize their Capfin experience.

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