How to reverse FNB eWallet in Botswana

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You can request reversal of FNB eWallet in Botswana if the recipient has not yet collected the the money. This happens if perhaps you send the wrong amount to the intended recipient, typed in more money that you were looking to, or maybe you send the money to the wrong number. If you send money to the wrong recipient, you will wish to reverse the transaction as soon as is possible. You can reverse eWallet using USSD and contacting the FNB eWallet Department.

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How to reverse FNB eWallet using USSD in Botswana

Here is how to reverse FNB eWallet Namibia via USSD:

1. Dial *130*392# on your mobile phone.
2. Select alternative 4 for “Send Money”.
3. Next, select alternative 5 for “eWallet reversal”.
4. Select the transaction that you want to reverse.
5. Complete the next steps.

eWallet Contact Number

Call  +267 364 2670, If  the receiver has already withdrawn the money, call the FNB dispute resolution center for help/assistance on  +267 364 2670

You can get the temporary ATM PIN by using the dial string *120277# or using the FNB App. The temporary OTP is valid for only 30 minutes from the time it is sent.

If the ewallet created was sent to a mobile number that does not exist, the money goes back to the sender.