How to submit your own Meter Reading with MyEskom Customer App

When you use the MyEskom Customer App to submit your meter readings, you take control of your Eskom bills. This means Eskom won’t rely on estimates, ensuring that you’re in charge of your expenses. To achieve this, you have two convenient options: downloading the Eskom App, available for both Android and Apple devices, or submitting your readings through the Eskom internet portal, CS-Online.

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Meter Reading Accuracy Matters

Accuracy is crucial when it comes to self-read meter readings. To help you with this, we’ve prepared an easy-to-follow guide that will assist you in reading your electricity meter correctly.

Timing Your Meter Readings

Finding the right time to submit your meter readings is vital. Your Eskom electricity bill holds the key to this information, as it specifies your upcoming estimated meter reading date. For the best results, make sure to submit your meter readings one to two days before the designated date.

Submission Window Period

Please note that readings submitted outside of this specified window period won’t be considered when calculating your next bill. It’s important to adhere to the recommended timeframe.

If you ever need assistance during this process, our dedicated Customer Care team is here to help. You can reach them at the number 08600 37 566.