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If your SASSA R350 SRD status indicates ‘Self Exclusionary Response Found’, it means that your application was declined because information found on your application form indicates that you are already receiving financial support of more than R350 per month or applicant stays in a government facility and therefore does not qualify for the grant.
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How to fix Self Exclusionary Response Found SASSA
Applicants can submit an appeal if they get this status, by going to: https://srd.dsd.gov.za/.
The appeal means that SASSA will have to consider your application again.
However, it’s important to remember that applicants only have 30 days after their SRD grant is rejected to submit a R350 grant appeal.
Here are other reasons why SRD Grant applications are declined according to Sassa
| Reason for decline | Meaning |
| Alternative income source identified | The applicant has been employed and is indicated as contributing towards income tax |
| Identity verification failed | The personal information provided does not match the Department of Home Affairs details. |
| Existing Sassa grant | The applicant is a current recipient of a Social grant other than a child grant |
| Nsfas registered | The applicant is receiving a benefit from National Student Fund Aid Scheme |
| Uif registered | The applicant is eligible for UIF benefits based on TERS OR Contributions to UIF OR is currently receiving the Unemployment Insurance Fund benefit |
| Gov payroll registered | The applicant is in employment in a government institution |
| Age outside range(>60) | The applicant does not qualify for the grant due to not meeting the age requirement ( Over 60) |
| Suspended (Deceased Record on DHA) | The client is registered as deceased on the Department of Home Affairs database |
| Debtor | The client was paid R350 once or more where the client did not qualify. The error was picked and the money is withheld to correct the error. Payments will resume if the client still qualifies, once all the outstanding R350s recovered. |