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City of Tshwane Prepaid Electricity Contact Details. For any prepaid meter problems, call the Tshwane call centre on 012 358 9999 / 012 3399111. and follow the voice prompt.
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- Use the tollfree number on 080 1111 556.
- SMS the word “power” followed by your account number/ prepaid meter number and a short description of meter or keypad problem to 082 612 0333 / 44676