How to cancel OnAir TV Services



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OnAir TV offers a variety of services and products, including Fibre deals, DStv Decoders, Remotes, WiFi Connectors, Showmax subscriptions, and Value Added Services, all designed for your convenience. If you ever decide to cancel or make changes to your OnAir TV services, we’re here to guide you through the process.

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For Queries Relating to Your DSTV EXPLORA DEAL:



If you have questions or need assistance with your DSTV Explora deal, please reach out to us using the following contact information:

  • Phone: 0861 333 535
  • WhatsApp: 062 548 5630
  • Email: dstv@onairtv.co.za
  • Operating Hours:
    • Monday – Friday: 9:00 am to 5:30 pm
    • Saturdays: 9:00 am to 12:00 pm

For Billing Queries:

Should you have billing-related inquiries or require assistance with your account, please contact our billing department through the following channels:

  • Phone: 0861 333 535
  • WhatsApp: 062 548 5630
  • Email: billing@onairtv.co.za
  • Operating Hours:
    • Monday – Friday: 9:00 am to 5:30 pm
    • Saturdays: 9:00 am to 12:00 pm

For Customer Support Queries Relating to Fibre:

If you need support or have questions related to Fibre services provided by OnAir TV, don’t hesitate to get in touch with our customer support team:

  • Phone: 0861 277 7383
  • WhatsApp: 062 548 5630
  • Email: fibre@onairtv.co.za
  • Operating Hours:
    • Monday – Friday: 9:00 am to 5:30 pm
    • Saturdays: 9:00 am to 12:00 pm

Cancelling OnAir TV Services:

To cancel your OnAir TV services or make any changes to your account, please contact the respective department based on the nature of your query, whether it’s related to your DStv Explora deal, billing, or Fibre services. Our dedicated teams are available to assist you during our operating hours.

At OnAir TV, we aim to provide you with seamless and convenient service. We understand that your needs and circumstances may change, and we’re here to support you throughout the process. If you have any further questions or require assistance, please don’t hesitate to reach out to us. Your satisfaction is our priority, and we’re committed to helping you make the most of your OnAir TV experience.