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Cancelling your Planet Fitness membership in South Africa is a straightforward process, and we’re here to guide you through it. Whether you’re a Selective Active Member or a Medical Aid Partner, you have options to manage your membership status as per your preferences.
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Freezing Your Planet Fitness Membership
- Selective Active Memberships: If you are a Selective Active Member, you have the flexibility to freeze your membership at any time upon request from the Main Member. During the freezing period, neither the Member nor dependants will have access to the club. However, it’s important to note that Medical Aid Partners cannot freeze their memberships.
- Automatic Unfreezing: Keep in mind that your membership will automatically unfreeze unless you specifically contact us to maintain the frozen status or to cancel it. If you’ve opted to freeze your membership for a specified period, there’s no need to get in touch with us to unfreeze it; it will automatically become active again once the freezing period expires.
Cancelling Your Planet Fitness Membership
If you decide that it’s time to part ways with your Planet Fitness membership, we respect your decision. To initiate the cancellation process, please contact us at the following number:
Phone: 0861 496 463
Please remember that unless you formally notify us in writing that you wish to discontinue your membership, it will automatically continue on a month-to-month basis. We are committed to ensuring that your experience with Planet Fitness is as smooth and convenient as possible, and we’re here to assist you in any way we can.
At Planet Fitness, we value our members and understand that circumstances change. Whether you’re taking a temporary break or deciding to move on, we’re here to support you throughout the process. If you have any questions or require further assistance, please don’t hesitate to reach out to us. Your fitness journey is important to us, and we’re dedicated to helping you every step of the way.