How to Deactivate Capitec Tap to Pay on Card

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You have the flexibility to conveniently manage the tap-to-pay feature on your Capitec card, allowing you to either enable or disable it. This can be done through multiple channels, including in-person visits to a Capitec branch, utilizing the Capitec Banking App, or accessing our services via cellphone banking.

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The need for deactivation arises when you seek to enhance the security of your card, particularly if you have concerns about the potential for fraudulent tap-to-pay usage. Deactivation ensures that the tap-to-pay feature is not available for use, making it necessary to use the card physically with a PIN for any transactions, providing an additional layer of security for your finances.

Using The Capitec Banking App

  1. Open the Capitec Banking App on your mobile device.
  2. Navigate to the “Cards” section, where you’ll find a range of card management options.
  3. To confirm your identity and authorize changes, enter your Remote PIN for verification purposes.
  4. Select whether you wish to manage the tap-to-pay feature on your Debit Card or Credit Card, depending on your card type.
  5. Within the card management options, locate the “Tap to Pay” feature and tap on it.
  6. Toggle the switch to the “Off” position. You’ll notice that the Tap to Pay function will display “Off: Pending,” indicating the pending deactivation process.
  7. To complete the deactivation process and enhance card security, perform a chip-and-PIN transaction by inserting your card into a card machine or ATM.
  8. After the chip-and-PIN transaction, verify the deactivation status by repeating steps 1 to 5. The “Tap to Pay” function should now display as “Off.”

By following these detailed steps, you can confidently manage the tap-to-pay feature on your Capitec card and ensure its security, giving you control over your payment options. The ability to enable or disable this feature empowers you to adapt to varying circumstances and preferences while maintaining the utmost security for your financial transactions. Your Capitec card is your key to modern and secure banking, and these options offer you greater control over how you use it.