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You can request reversal of FNB eWallet in South Africa if the recipient has not yet collected the the money. This happens if perhaps you send the wrong amount to the intended recipient, typed in more money that you were looking to, or maybe you send the money to the wrong number. If you send money to the wrong recipient, you will wish to reverse the transaction as soon as is possible. You can reverse eWallet using USSD and contacting the FNB eWallet Department.
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How to reverse FNB eWallet using USSD
Here is how to reverse FNB eWallet via USSD:
- Dial *120*321# on your cellphone.
- Choose Send Money.
- Select eWallet Reversal.
- Choose the transaction that you wish to reverse.
- Complete the next steps.
eWallet Contact Number
Call 0875759405,If the receiver has already withdrawn the money, call the FNB dispute resolution center for help/assistance on 0875759408
To reset the eWallet pin is simple. dial *120*321#, from your cellphone, follow the screen prompts and you will be able to generate another pin.
If the ewallet created was sent to a mobile number that does not exist, the money goes back to the sender.