MTN funeral insurance via WhatsApp



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MTN has launched its first of a range of insurance products designed for the South African market under its Khava brand in association with Sanlam. MTN MoMo customers can get coverage for either six or 12 months through one a one-time premium payment that starts from R75. Benefits go up to R20,000 under the MyLife Khava plan for individuals and R33,750 under the MyFamily Khava plan, which extends coverage to family members.

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You do not need to be an MTN customer and  use the associated mobile number to sign up for MyMTN PrePaid Funeral Khava.



MyMTN Prepaid Funeral Khava offers a user-friendly onboarding process accessible through WhatsApp, while premium collection and claims disbursement leverage the seamless capabilities of MTN’s Mobile Money (MoMo) platform.

How to apply for MTN funeral cover via WhatsApp

WhatsApp “Khava” to the number 083 424 7365 and follow the prompts. Once you sign up, you will pay the one-time premium via MTN’s Mobile Money (MoMo) platform.

You will then receive coverage for the duration of your chosen plan (six or 12 months). This implies that at the end of the duration, you will need to renew the plan (if you choose to) by paying another premium.

MTN said the funeral cover is the first of a range of insurance products designed for the South African market under its Khava brand.

MTN Khava Contact Details

hatsApp on 083 424 7365. By typing Y’ello, the main menu will show claims as one of the options, select the option and follow the prompts. Alternatively email: claims@mtnkhava.com