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A Debickeck mandate may only be initiated by a creditor. You may only temporarily suspend a debicheck mandate depending on the bank you use inorder to do a stop payment. The creditor has to send through a cancellation request to the bank to delete the mandate from the mandates register, as a result of the contract expiring and/or a payment arrangement being made by the debtor.
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Mandates can only be reinstated if they have been suspended (i.e. a stop payment made by a debtor on the account). This will require reauthorization by the debtor.
If the debit order, with a corresponding electronic mandate, has a stop payment instruction raised against it, the electronic mandate will be suspended. The debtor bank will advise the creditor (via the creditor bank) that the mandate has been suspended. The creditor needs to interact with his customer (debtor) to determine the cause of the stop payment.
Before any further DebiCheck collections can be processed, the creditor must submit an amendment to the mandate to un-suspend the mandate, and the debtor must electronically approve the un-suspend request.
How to cancel debicheck on Capitec app
How to cancel a debicheck Capitec
How to cancel a debicheck on Standard bank app
How to cancel a debicheck FNB