How to RICA your Vodacom SIM Card online

You can self RICA your Vodacom SIM card online through the My Vodacom App, which uses Vodacom’s self-service chatbot TOBi. RICA requires those buying a new SIM card to provide identification and proof of residence.  Consumers should have a valid South African identity document and a proof of residence that is no more than 3 months old with them.

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How to  Self RICA a Vodacom SIM Card Online

The process involves taking a picture, scanning a new prepaid SIM card, an ID document (or passport for foreign nationals), and then recording a video with a unique PIN as proof of your identity.

AI and biometrics compare these identities and then verify them with Home Affairs, the company says.

“Once verified, the customer can insert the SIM in any cellphone where they will receive a welcome message from Vodacom with their new cellphone number,” Vodacom said in a statement.

To access TOBi on the My Vodacom App, select the “Chat to TOBi” option in the app.

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